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Terms and Policies

palsA few words about my work

All of the pieces in the Beach Stone Series are one of a kind in that the stones are unique, some more so than others due to the particular characteristics and or rareness of the stones.

 I work solo, from collecting the stones to designing and hand fabricating the pieces. I have no outside assistance. In a world where there is so much automation and extra hands to increase productivity or have another do the less than desirable stages of production, I take pride in the fact that all the pieces are the product of my hands alone and are signed as such. When you buy a piece from me, you can have the confidence that I made the piece from start to finish.

Quality Guarantee

All of my work is guaranteed against breakage under normal wear. I will make any repairs under such wear at no charge to the customer. My work is intended to last generations and is constructed with that in mind.

Adjustments

Made at no additional fee, whether making a bracelet or necklace larger or smaller. Customers are responsible for the return postage only.

Product Availability

The pieces for sale within The Shop are the actual pieces unless otherwise noted. An example of a piece that would be easily replicated is a black basalt bracelet or necklace, the difference being the actual shapes or sizes of the stones.

Order requests on pieces not in actual inventory are discussed via email or phone with options given to view via scans of designed layouts as an attachment to an email. This is a great way for customers to choose a piece in the design stages.

Returns

Returns are accepted within 30 days of shipment and only with a preauthorization via phone or email. No returns will be accepted beyond 30 days.  Returned work must be received back to the studio in new and unworn condition prior to credit being made. Return delivery will be at the cost of the customer and must include insurance for the full purchase price as any pieces lost during return shipment will not be reimbursed by the seller. Credit made back to credit cards will be minus original shipping and insured fee (the insurance fee is included in the purchase price of the piece; see Shipping Information). This will be clarified during the Preauthorization contact. Exchanges and Merchandise Credits will not have the original shipping fees deducted.

Exchanges and Credits

Exchanges and Credits are preferred over credit card reimbursement of purchase price. Merchandise Credits are preferred to be used within one year from date received, exchanges within the original 30-day period.

Custom Orders

These generally take 2-6 weeks depending on the time of year and piece ordered. A 50% deposit is required on all pieces with the balance due prior to shipment of finished piece. This can be done with credit card or the Deposit and Balance can be sent in the form of one check, which will not be deposited until the piece is ready to ship. Custom pieces are not returnable.      

Privacy Policy

I will never sell or share your information with any outside organizations or third parties. The information you provide while ordering is used only by Blair LaBella to process and ship your order. You may opt in to the email list which I use for promotional mailings. You may opt out at any time.

Studio Visits Welcome but by Appointment Only.

Shipping Information

All pieces are shipped via USPS Priority Flat Rate, Insured with Tracking and Delivery Confirmation at $7.00 per package per address. The shipping price is able to be calculated at a flat rate regardless of value due to the fact that I have added the insurance cost into the price of the piece on the Store site. (Pieces purchased at retail shows are minus the insurance fee.)  In-stock orders will be shipped ASAP. Pieces that need to be made will have shipping times quoted on a per piece basis. Feel free to call Blair at 207-752-7454, or email for availability details.

International Shipping costs will be calculated differently. Please email with such requests for an individual shipping quote.